Privacy Policy for Messy Monsters
Last updated: 2026-05-21
The Messy Monsters app is developed with care for both children and adults.
We value your privacy and are fully committed to protecting your personal data. We comply with applicable data protection laws and continuously work to ensure that your rights are respected. This Privacy Policy explains how we collect, use, share, and protect your personal data, as well as the rights you have.
This Privacy Policy applies when you use the Messy Monsters app or otherwise interact with us.
By creating an account in the app, you agree to our Terms of Use and confirm that you have read this Privacy Policy, which describes how we process your personal data.
Data Controller and Contact Information
The Messy Monsters app is provided by:
Messy Monsters
Company registration number: 559532-8997
Messy Monsters is the data controller responsible for the processing of your personal data.
Email: hello@messymonsters.se
If you have concerns regarding our processing of personal data, you have the right to file a complaint with the Swedish Authority for Privacy Protection (IMY):
imy@imy.se | +46 8-657 61 00
What Personal Data We Collect
We collect different types of personal data, including:
Contact and Identification Information
Names of users (such as children and parents), email addresses, phone numbers, addresses (where applicable), and demographic information.
Information Related to App Usage
Points, progress, and other information related to tasks, settings, and preferences.
Communication
Messages when you contact us, feedback and support inquiries, notifications about new features and updates, and communication related to collaborations or shared projects.
Cookies, Device, and Network Information
No cookies or similar tracking technologies are used on our website (messymonsters.se).
How We Collect Personal Data
We collect personal data in three ways:
Information You Provide to Us
When you create an account, contact us, subscribe to newsletters, participate in surveys, or enter competitions.
Information We Collect When You Use the App
Information about how you use the service, provided that you have approved such collection.
Information from Third Parties
From advertising partners (such as demographic information and interactions with advertisements), and from public authorities in legal matters concerning us.
How We Use Personal Data
We use personal data to:
- Provide the app’s functionality
- Create and manage accounts
- Customize tasks and rewards
- Provide customer support
- Improve and develop the app
- Send information about updates and new features
- Send newsletters or other optional communications if you have consented to receive them
- Comply with legal obligations
Purpose and Legal Basis
Personal data is processed in order for us to fulfill our agreement with you when you use the app.
The legal bases for processing are mainly:
- Performance of a contract
- Legitimate interest (for example, improving and developing the service)
- Consent (where required)
- Legal obligation
Data Retention
Personal data is stored as long as the account is active and thereafter only for as long as necessary to:
- Fulfill contractual obligations
- Comply with legal requirements
- Handle potential legal claims
Sharing and Recipients
We do not share personal data with third parties for marketing purposes.
To provide technical support and analyze how the app is used and functions, we use and share data with trusted service providers, such as providers of:
- IT systems
- Hosting and operations
- Analytics tools
- Support services
Analytics data is pseudonymized and does not contain directly identifiable information such as names or email addresses.
These providers act as data processors and may only process data according to our instructions.
Contact: hello@messymonsters.se
Security
We implement technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or misuse.
Children’s Personal Data
The Messy Monsters app is intended for parents and guardians.
Children do not have their own accounts in the app.
Parents may enter the child’s first name or nickname, date of birth (YY-MM-DD), and optionally gender, in order to customize tasks, content, and, where applicable, create a child profile connected to the parent’s account. This information is always linked to the parent’s account.
We only collect information about children that is necessary for the functionality of the app, and we process such data with special care.
Your Rights
Under data protection legislation, you have several rights regarding how we process your personal data.
Right of Access. You have the right to know whether we process personal data about you. If we do, you have the right to receive information about the processing and a copy of the data we hold.
Right to Rectification. If any of your personal data is incorrect or incomplete, you have the right to request that we correct or update it.
Right to Erasure (“Right to Be Forgotten”). In certain cases, you may request that we delete your personal data. However, we may need to retain certain information if it is still necessary for the purpose for which it was collected, if we have a legitimate interest in continuing the processing, or if we are legally required to retain it.
Right to Data Portability. You may request to receive your personal data in a structured, commonly used, and machine-readable format. You may also request that the data be transferred to another company where technically feasible.
Right to Object and Request Restriction. You may have the right to object to certain processing activities, such as processing based on our legitimate interests. You may also request that we restrict the processing of your data in certain situations.
Right to Withdraw Consent. If we process your personal data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.
Please contact us using the details below if you have questions about your rights or wish to exercise any of them.
Contact us at hello@messymonsters.se to exercise your rights.
Changes to This Policy
We may update this Privacy Policy when necessary. The latest version will always be available on our website.
Thank you for using Messy Monsters!